Best In Gems Reviews
(Rated by 10 users)
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Payment Methods
- Verified Store VERIFIED
- Free shipping: Orders $50+
- In-store pickup: Ready in 2 hours
- 30-Day Returns
- Gap Good Rewards (4 brands)
Payment Methods
- Tops: $23 - $70
- Bottoms: $27 - $70
- Outerwear: $34 - $70
- Kids: $29 - $75
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Overall Rating
4.4
Base on 10 Reviews
Ratings by Feature
Ratings by Feature
- Good Value4.5
- Shipping & Delivery4.7
- Price & Quality4.5
- Return Policy4.7
- Customer Service5.0
Recent Customer Reviews (10)
Florus Desaulniers
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Elinor Kruse
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Mason Plante
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Johanne Berg
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Ann Vitela
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Curzio Arcuri
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Yves Émond
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Wopke Sluijter
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John Schwartz
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Janet Kelsey
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Best In Gems Pros & Cons
Pros
1
Legitimacy and Safety: The website is considered legit and safe for consumers, with a valid SSL certificate and no reports of malware or phishing.
2
Established Business: Operating since 1999, Best In Gems has a long history in the gemstone market, indicating experience and reliability.
3
Quality Commitment: They sell only natural gemstones, explicitly excluding artificial or synthetic stones, emphasizing authenticity.
4
Customer Service Focus: The company prioritizes service and dependability, including willingness to handle small custom orders with high priority.
5
Educational Resources: Provides extensive information about gemstones on their site to educate buyers about quality and characteristics.
6
Positive Customer Feedback: Some customers report high-quality gems, friendly staff, fair pricing, and trust built over many years of shopping with them.
CONS
1
Limited Traffic & Reviews: The site has relatively low web traffic rank and lacks reviews on popular review platforms beyond a few testimonials.
2
Owner Identity Hidden: WHOIS data shows the owner’s identity is hidden which might raise concerns for some buyers seeking transparency.
3
Website Availability Issues Reported Previously: There have been times when the website was unavailable (error 503), which could indicate occasional technical issues or downtime affecting accessibility.
Best In Gems Features and Benefits
Features
Natural Gemstones Only
Exclusively offers natural gemstones, avoiding artificial, synthetic, or simulated stones. Ensures authenticity and quality for buyers, backed by certificates of authenticity.
Global Sourcing
Sources rare and exquisite gemstones from around the world through a dedicated team that travels internationally.
In-House Cutting Facility
Operates a gemstone cutting factory in Jaipur, India with over 40 skilled workers who cut stones continuously to maintain supply and quality control.
Wide Variety & Custom Orders
Offers a large variety of gemstones with continuous addition of new stones. Specializes in fulfilling small custom orders without prioritizing order size.
Educational Commitment
Educates customers about gemstone quality, characteristics, treatments, cuts, clarity, hardness, and certification to help informed purchasing decisions. Provides extensive knowledge resources.
Reliable Service & Dependability
Emphasizes reliability in transactions along with strong customer service commitments.
Authenticity Assurance
Customers receive genuine natural gemstones backed by certificates of authenticity.
Value for Money
By sourcing rough stones directly and cutting them in-house at competitive costs, offers excellent value on high-quality gems.
Customer-Centric Approach
Every order is given top priority regardless of size; personalized service enhances buyer satisfaction.
Secure Shopping Experience
Supports secure payments along with easy return policies ensuring buyer protection.
Competitive Pricing and Discounts
Offers a wide range of gemstone products with competitive pricing and frequent substantial discounts.
Product Categories and Filters
Features categories such as loose gemstones, jewelry, beads, semi-mounts, and findings with filters for price ranges and cuts.
Legitimacy and Safety
Valid SSL certificate and no reports of malware or phishing.
Established Business
Operating since 1999, indicating experience and reliability.
Quality Commitment
Sells only natural gemstones, excluding artificial or synthetic stones, emphasizing authenticity.
Customer Service Focus
Prioritizes service and dependability, including handling small custom orders with high priority.
Positive Customer Feedback
High-quality gems, friendly staff, fair pricing, and trust built over many years.